The Rising Workforce . . . Generation Z

The Rising Workforce . . . Generation Z

A lot of research has been done on millennials and the management of same over the last twenty years.  They have had a bad rap with many managers however, despite that a huge number of them have become huge successes as entrepreneurs and leaders (Jacinda Ardern is...
The Power of Sales Questions

The Power of Sales Questions

If all you talk about in a sales appointment is your product and how great it is, you will talk your way out of a lot of sales.  Over the years I have learnt the value of questions in many life situations and asking questions and listening closely will bring many more...
Questions Your On-boarding Programme Should Answer

Questions Your On-boarding Programme Should Answer

When your new hire has had a month with your organisation if their reasons for joining are not affirmed there is every reason to expect that they are considering other options. Every organisation has an onboarding process of sorts – their method for integrating new...
Boring Does Not Work

Boring Does Not Work

In a recent lunchtime discussion, I was asked “what turns people off training?” The question was addressed to me as I have been involved in the training world for 35 years and although most of that time was spent presenting classroom training, I now have a passion for...
Ways to Support Learning After Training

Ways to Support Learning After Training

After acquainting ourselves in the Forgetting Curve (https://modlettes.Forgetting Curve)  to the challenges of making learning stick, we know it takes varied practice, lots of review and workplace support to become competent in new skills.  We also know that it is...
You’d Be Surprised

You’d Be Surprised

Yes, you’d be surprised the amount of money some companies spend on sales training.  However, most of this money is spent on developing sales skills.  When it comes to salesperson knowledge, people know too little about their particular industry, their Customer needs,...