The Blog

Technology has brought rapid change to most industries.   If not technology, then regulation, consolidation and new paradigms.  Marketing in this changing environment is a challenge.  How can you stabilise your company as a market leader when your Customers and...

Introduction The approach to training that we took in the past worked well.  It was possible to take our time to produce training programmes that met the long term goals of the business; however, today’s pace of business means that it is no longer feasible.   The Need...

It is undeniable that mobile learning is the future.  As a generation of young people who have always had access to mobile phones come into the work force this medium is second nature to them.  Whether they are in the middle of a crowded office or on a production...

As a child I remember the story of The Emperor’s New Clothes.  The emperor in the story strutted around believing he was wearing the finest garments in all the world.  The truth is, as you’ll likely remember, was he was stark naked.  The public image he believed he...

“When you have a team that permanently operates out-of-office, they have specialised training needs.  Especially if they are new hires.  How can you engage them in their job if you see them so rarely, if ever?”   Many companies have remote workers these days.  Sales...

“We’d like to go on line with you but what will we do with these training manuals we bought?”  We hear this so often, and now I’m going to tell you. The process of converting to blended learning or full online is more about transforming the content and activities to...

The average learner has around 20 minutes to concentrate on learning.  Any longer requires enforced concentration.  So, a really important aspect of what makes effective eLearning is that it respects its audience and makes good use of this time.  After all, eLearning...

Innovations have no value unless people and organisations harness them to achieve their goals. One of the most effective mechanisms to ensure Customers are continuing to enjoy value from your innovative products and services is by investing in Customer education. The...

We use multi-choice questions in Modlettes because it is easy to collect and record the results.  They can also be used for competency checks in simulations which is very important for teaching soft skills.  Some people argue that multi-choice questions shouldn’t be...

In my experience very few companies treat creativity like a job expectation and incorporate it into their performance development system.  A recent Gallup Survey shows that the three foundational factors needed to foster creativity are all too rare: Expectations to be...

Over the years I have participated in many different sales conferences, both as a key note speaker and running workshops.  Apart from skills training and motivational sessions the product managers get to deliver a lot of product information.  Both about promotions and...

Whether a company is aware of it or not, the potential audiences for learning content lie beyond the boundaries of the organisation.  In addition to employees, learners can be contractors, re-sellers, franchisees and other stakeholders, as well as Customers and the...

Google is widely recognised as having achieved the holy grail of productivity and creativity.  There’s no magic in the water at the Mountain View, CA company.  The tech giant draws from what Google’s chief social evangelist, Gopi Kallayil, calls the nine core...

At Modlettes we pride ourselves on being creative, that is thinking of better ways to do things or simpler ways to do things.  That’s how Modlettes got started! However, to some people the word “creativity” often conjures up thoughts of the artist at work – a painter...

A lot of research has been done on millennials and the management of same over the last twenty years.  They have had a bad rap with many managers however, despite that a huge number of them have become huge successes as entrepreneurs and leaders (Jacinda Ardern is...

If all you talk about in a sales appointment is your product and how great it is, you will talk your way out of a lot of sales.  Over the years I have learnt the value of questions in many life situations and asking questions and listening closely will bring many more...

When your new hire has had a month with your organisation if their reasons for joining are not affirmed there is every reason to expect that they are considering other options. Every organisation has an onboarding process of sorts – their method for integrating new...

In a recent lunchtime discussion, I was asked “what turns people off training?” The question was addressed to me as I have been involved in the training world for 35 years and although most of that time was spent presenting classroom training, I now have a passion for...

After acquainting ourselves in the Forgetting Curve (https://modlettes.Forgetting Curve)  to the challenges of making learning stick, we know it takes varied practice, lots of review and workplace support to become competent in new skills.  We also know that it is...

Yes, you’d be surprised the amount of money some companies spend on sales training.  However, most of this money is spent on developing sales skills.  When it comes to salesperson knowledge, people know too little about their particular industry, their Customer needs,...