The Blog

Time to Get with Mobile Learning

It is undeniable that mobile learning is the future.  As a generation of young people who have always had access to mobile phones come into the work force this medium is second nature to them.  Whether they are in the middle of a crowded office or on a production...

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The Emperor Has No Clothes

As a child I remember the story of The Emperor’s New Clothes.  The emperor in the story strutted around believing he was wearing the finest garments in all the world.  The truth is, as you’ll likely remember, was he was stark naked.  The public image he believed he...

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Choosing Software for Training Out of Office

“When you have a team that permanently operates out-of-office, they have specialised training needs.  Especially if they are new hires.  How can you engage them in their job if you see them so rarely, if ever?”   Many companies have remote workers these days.  Sales...

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Transforming from Classroom to Online

“We’d like to go on line with you but what will we do with these training manuals we bought?”  We hear this so often, and now I’m going to tell you. The process of converting to blended learning or full online is more about transforming the content and activities to...

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Make Your eLearning Awesome

The average learner has around 20 minutes to concentrate on learning.  Any longer requires enforced concentration.  So, a really important aspect of what makes effective eLearning is that it respects its audience and makes good use of this time.  After all, eLearning...

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Writing Good Multi-choice Questions

We use multi-choice questions in Modlettes because it is easy to collect and record the results.  They can also be used for competency checks in simulations which is very important for teaching soft skills.  Some people argue that multi-choice questions shouldn’t be...

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Creativity at Work

In my experience very few companies treat creativity like a job expectation and incorporate it into their performance development system.  A recent Gallup Survey shows that the three foundational factors needed to foster creativity are all too rare: Expectations to be...

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Help Your Reps to Help Themselves

Over the years I have participated in many different sales conferences, both as a key note speaker and running workshops.  Apart from skills training and motivational sessions the product managers get to deliver a lot of product information.  Both about promotions and...

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Focus on Learning

Whether a company is aware of it or not, the potential audiences for learning content lie beyond the boundaries of the organisation.  In addition to employees, learners can be contractors, re-sellers, franchisees and other stakeholders, as well as Customers and the...

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Google’s Principles of Innovation

Google is widely recognised as having achieved the holy grail of productivity and creativity.  There’s no magic in the water at the Mountain View, CA company.  The tech giant draws from what Google’s chief social evangelist, Gopi Kallayil, calls the nine core...

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The Rising Workforce . . . Generation Z

A lot of research has been done on millennials and the management of same over the last twenty years.  They have had a bad rap with many managers however, despite that a huge number of them have become huge successes as entrepreneurs and leaders (Jacinda Ardern is...

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The Power of Sales Questions

If all you talk about in a sales appointment is your product and how great it is, you will talk your way out of a lot of sales.  Over the years I have learnt the value of questions in many life situations and asking questions and listening closely will bring many more...

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Boring Does Not Work

In a recent lunchtime discussion, I was asked “what turns people off training?” The question was addressed to me as I have been involved in the training world for 35 years and although most of that time was spent presenting classroom training, I now have a passion for...

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Ways to Support Learning After Training

After acquainting ourselves in the Forgetting Curve (https://modlettes.Forgetting Curve)  to the challenges of making learning stick, we know it takes varied practice, lots of review and workplace support to become competent in new skills.  We also know that it is...

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You’d Be Surprised

Yes, you’d be surprised the amount of money some companies spend on sales training.  However, most of this money is spent on developing sales skills.  When it comes to salesperson knowledge, people know too little about their particular industry, their Customer needs,...

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Zen and the Art of Innovation

The very word “innovation” conjures up visions of exceptional products that have revolutionised their industry.  The companies behind these innovative products are seen as legends and are usually market leaders. Corporate companies looking to drive innovation usually...

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