Training Your Customers

Training Your Customers

Customer induction is an increasingly important part of long-term Customer relations.  Once a potential becomes a Customer, the induction or on-boarding experience sets the tone for the rest of the relationship.  As your Customer base becomes larger, it becomes more...
So, You’re Wanting to Train Your Customers

So, You’re Wanting to Train Your Customers

In 2017 we have noticed a strong trend towards our Customers using on-line to train their Customers in how to get the best out of their products.  Here’s what we at Modlettes are expecting to happen in this genre of training and information dispersement in 2018:...
Using Mobile for Onboarding

Using Mobile for Onboarding

When we recruit new hires, we are expending a lot of time and it can be expensive.  The HR department does its very best to get the best talent onboard and with skills that fit the vacant role.  So why would we not provide the sort of welcome that prepares the new...
How to Support Your Mobile Learners

How to Support Your Mobile Learners

With more and more learners using mobile devices today, if you are using on-line learning these are some ways you can support these mobile learners.   Use mobile as a medium to deliver just-in-time learning. This involves sending short, microlearning modules...