Category: Tips

How to Write with Clarity

Ever got lost in the bush? Ever stared at a map, wondering where the hell you were? Or you were arguing with your walking companion about whether to turn right or left? Getting lost in training content makes learners feel bad, too. But there’s one big difference.  When you were lost in the bush you […]

Making Impact with Words

When writing for learning our toolbox is limited. We can’t use body language We can’t shout! We can’t even bang on the table to add weight to the message. We only have our words to communicate our message with passion. But written words can be powerful. Want to learn how? Step #1:  Write with clarity […]

Conversation-Driven eLearning

Let’s face it even good voice over, can be tiring to listen to for long periods. We get a bigger buzz by listening to the to and fro of two voices. A change of pace and tone. It’s easier to write dialogue and you tend to stay away from bullet point lists. Some studies have […]

The Front-Line Eunuch - Part 2

How Can We Support the Front-Line Manager? In Part 1 we proposed a somewhat dire state of the front-line manager.  This represents both a considerable challenge and a great opportunity.  Even when organisations invest in training they often do not get the results they expect.  Why is this?   The organisations we, at Business Brains, […]

Working Smart

Productivity isn’t about becoming a robot.  It’s about focusing when it’s time to focus, getting work done and having them to do the things you want to.   Here are some tips to help your time focused thinking:   Know Where You Spend Your Time Do you end the day wondering where the time went […]

Be a Great Listener

When creating on-line learning modules, we often have to collaborate with Special Matter Experts and this requires special listening skills so we can differentiate the important stuff if we are designing Just-in-Time Learning.   So, this is when I was reminded of the importance of good listening skills.  Listening is a bit like intelligence – […]

Take the Transport Out of Training

The old saying is still true.  “Your employees are your most valuable asset”.  Just like the maintenance of machinery, it makes sense that companies should invest in updating and developing their workforce.  Today there is an increasing appreciation for the importance of providing learning and development opportunities to employees.  Unfortunately, these good intentions are constrained […]

Sometimes "Just Listening" is the Best Approach

Have you ever been in the situation where you have been explaining a situation to someone and they kept interrupting with thoughts and ideas that were either irrelevant or you already knew, and all you wanted to yell at them was “just listen”. Listening is a gift you can give to a person that means […]

Onboarding . . . New Year, New Hires

Some stats about on-board or induction if you are of an older school.  In the USA:     40% of turnover happens in the first month     10% of employee leave before their first anniversary     91% of first year employees are retained if there is a formal on-board programme and continuing training […]

It Won't Be Sales Training as we know it . . . Jim!

To keep revenue moving sales organisations are challenged to keep pace as new products and markets are launched.  Reps need new skills, and they need them quickly.  Time – to – productivity has become a key metric when evaluating sales initiatives.  However, it’s not just about learning fast, it’s about maintaining productivity during the process.  […]

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