Training Your Customers

Training Your Customers

Customer induction is an increasingly important part of long-term Customer relations.  Once a potential becomes a Customer, the induction or on-boarding experience sets the tone for the rest of the relationship.  As your Customer base becomes larger, it becomes more...
Beyond the Learning Management System

Beyond the Learning Management System

The evolution of learning tools has moved from programmes on individual computers to distributed web-based systems that could both administer lessons as well as collect and store testing data.  The present availability of smartphones and tablets has quickly changed...
How to Support Your Mobile Learners

How to Support Your Mobile Learners

With more and more learners using mobile devices today, if you are using on-line learning these are some ways you can support these mobile learners.   Use mobile as a medium to deliver just-in-time learning. This involves sending short, microlearning modules...