Justin While at agriculture college Justin showed a passion for software and electronic solutions to farming challenges. It was not surprising that during this time he developed an instrument for the early detection of Bovine Respiratory Disease, a common costly disease. With the help of an investor, he took his invention to market with great […]
When was the last time you used a mobile phone? You may well be reading this on your mobile phone. How we access information has changed dramatically over the last few years. For us to stay relevant, trainers need to adopt a mobile mindset. From the original concept of the Modlettes system we have been […]
How often do you feel confused when reading instructional content? Do you feel the writer is trying to convince you how smart they are? Are you impressed by their use of big words? Or frustrated because there is too much detail? How often is the answer to these questions yes? Want to be clear without […]
Uh oh. June feels stuck. She has a contract to write some text for training Modlettes. She really wants to impress a new client. But she’s very afraid her text will be boring that she can’t get started. She’s afraid her text will be like a bland chicken dish without salt, without chillies, and without […]
What if you were in a classroom and the trainer answered every participants’ comment by saying “Right” or “Incorrect”? If this went on throughout the session imagine how confused the participants would be. So, why is this one of the most common types of feedback to user responses in eLearning? How can we overcome this? […]
Let’s face it even good voice over, can be tiring to listen to for long periods. We get a bigger buzz by listening to the to and fro of two voices. A change of pace and tone. It’s easier to write dialogue and you tend to stay away from bullet point lists. Some studies have […]
Do we believe the Goldfish myth? "That today’s people have a shorter attention span than a goldfish." This theory is often put forward in training and development circles to justify low learner engagement and retention. But how can this be? It’s nonsense and I challenge anybody to measure a goldfish’s attention span. According to a […]
Christine is a classroom trainer working mainly with Customer Service people in her company. When she first started, she used to stick slavishly to her notes and her timing and wondered why her pupils failed to perform well in the questionnaire at the conclusion of the course. One day a pupil asked her a question […]
Customer induction is an increasingly important part of long-term Customer relations. Once a potential becomes a Customer, the induction or on-boarding experience sets the tone for the rest of the relationship. As your Customer base becomes larger, it becomes more challenging to continue to provide an excellent experience. In the past there have been […]
How do you catch up with the news? Do you still have a paper delivered or do you watch morning TV with your breakfast? Or you may, like a growing number of people go to the internet for short cameos of news, using your smartphone or tablet. This is an example of micro-learning and we […]
