Making Learning Happen

Making Learning Happen

We all know that one learning session is not enough.  Over a century ago Herman Ebbinghaus did some ground-breaking work that effects your business today.  He conceived and developed the forgetting curve.  The forgetting effect states that memory loss is exponential,...
Just-in-time Training with Modlettes

Just-in-time Training with Modlettes

Just-in-time training replaces the old school classroom model in favour of a custom-made approach that leaves your team with new and greater skills and knowledge. We explore four ways in which you can use your Modlettes to help maximise your staff’s efficiency and...
Make a Customer

Make a Customer

If you’re a good salesperson, you can sell anything to anyone once.  But it will be your approach to long-time Customer service that determines whether or not you’ll ever be able to sell that person anything else.  The essence of good Customer service is forming a...
What is Microlearning?

What is Microlearning?

Microlearning is one of the most widely discussed and debated trends in the learning industry.   The ATD research report, “Mirolearning: delivering bite-sized knowledge” reveals that some 40 percent of the study’s nearly 600 participants indicate that their...
Getting a Great Idea to Market

Getting a Great Idea to Market

I don’t know that anybody wakes up in the morning and says, “I’m going to have a great idea today.”  And does it!   Great ideas usually start with a problem looking for a solution.  Five years ago, we were discussing the future of classroom training and wondering what...