Make Your eLearning Awesome

Make Your eLearning Awesome

The average learner has around 20 minutes to concentrate on learning.  Any longer requires enforced concentration.  So, a really important aspect of what makes effective eLearning is that it respects its audience and makes good use of this time.  After all, eLearning...
Help Your Customers Feel Good About Using Your Product

Help Your Customers Feel Good About Using Your Product

Innovations have no value unless people and organisations harness them to achieve their goals. One of the most effective mechanisms to ensure Customers are continuing to enjoy value from your innovative products and services is by investing in Customer education. The...
Writing Good Multi-choice Questions

Writing Good Multi-choice Questions

We use multi-choice questions in Modlettes because it is easy to collect and record the results.  They can also be used for competency checks in simulations which is very important for teaching soft skills.  Some people argue that multi-choice questions shouldn’t be...
Creativity at Work

Creativity at Work

In my experience very few companies treat creativity like a job expectation and incorporate it into their performance development system.  A recent Gallup Survey shows that the three foundational factors needed to foster creativity are all too rare: Expectations to be...
Help Your Reps to Help Themselves

Help Your Reps to Help Themselves

Over the years I have participated in many different sales conferences, both as a key note speaker and running workshops.  Apart from skills training and motivational sessions the product managers get to deliver a lot of product information.  Both about promotions and...